FAQ's

1. How can I make a purchase at Snoozoff?
Select the desired category or collection from the website. Choose your size and
click ‘add to cart’ once you have found the item. Review your cart by clicking the
‘my cart’. Once you have reviewed, click on the ‘checkout' to complete your order.


2. What payment methods are acceptable and safer to use?
We offer bank deposits; Union pays and COD. All payments are secured through
a secured payment gateway.


3. Does Snoozoff ship to multiple addresses?
We only deliver to one address per order. If you would like to send your
purchases on multiple addresses,we suggest you make separate purchases for
each destination.


4. How can I track my order?
Once your order has been dispatched, you will receive an email containing your
tracking id. You can use that code for tracking the order. You can also contact us
on our phone : 03117666933 or Email : customercare@snoozeoff.com for further
queries.


5. Can I make an order through a call?
Yes, for order through calls, you have to mention the product name, colour and
SKU of the products to place your order.


6. Can I place a custom order?
Snoozoff doesn’t offer custom orders on collections. Items are only customised
for promotional purposes.


7. Q: Where are you located?
A: We are an online store and deliver all over Pakistan and in the UAE.


8. Q: What material is this made up of?
A: The materials used for our products vary depending on the item. Please refer to the
specific product page for detailed information about the materials used.


9. What's popular at the moment?
Here’s a link to our best selling articles, click to browse more.
https://snoozeoff.com/collections/bestsellers-1


10. Want to collab?
Thank you for your interest in collaborating! Please email us at:
Roohima.hussain@kinttexagencies.com and we will get in touch with you.


11. Update on order?
Thank you for getting in touch. Please share your order details, and we will get back to
you once we have the information available.


12. Will it be restocked?
For restock updates, kindly follow our page and join the Snoozoff community for the latest
news and updates.